Administrator’s Statement
AFI ENERGY’s principal aim is to maintain its position as one of the top suppliers of natural gas and electric power in Romania, through the quality of its services, reliability, performance and loyalty to clients and partners in terms of efficiency and profitability.
The implementation of this policy is based on the design, implementation, certification and maintenance of an integrated quality and environmental management system SR EN ISO 9001:2008, SR EN ISO 14001:2005, conducive to achieving the following goals:
- Gaining and maintaining the trust of our clients by continually improving the quality of our products on the electric power and natural gas supply market, observing the legal and regulatory requirements and environmental requirements with the combatting of environmental pollution as a priority;
- Observing the provisions related to the use of electric power from alternative sources, in order to preserve natural resources;
- Diversifying our range of services and continually adjusting to the clients’ and the market’s requirements;
- Aiming our processes and services at our clients;
- Continually improving the performances of the organization’s management by integrating responsibilities regarding quality and the environment;
- Reducing the impact on the environment;
- Achieving the quality-related objectives, the environmental objectives and targets set on an annual basis;
- Improving the staff’s professional training in the field of quality and environment and enhancing accountability, which represents an on-going concern for the organization.
To maintain and improve the QEMS, we have appointed the Management’s Quality and Environment Representative (MQER), who is responsible for implementing, maintaining and continually improving the integrated quality and environment management system.
Each employee of AFI ENERGY is responsible for the quality of the services rendered, for ensuring the continuous operation and improvement of the integrated quality and environment management system across the entire organization. We are concerned with placing the client at the core of all the company’s processes, while observing regulatory and environmental requirements.
As Administrator of AFI ENERGY, I take full responsibility for ensuring the availability of the material and human resources required to achieve these goals, as well as to continually improve performances in order to protect the environment and fight against pollution and for complying with the legal and regulatory requirements as well as with other applicable requirements.