• Home
  • About us
  • Electric power
    • Presentation
    • Portfolio
    • Services offered to clients
    • Oferte tip
    • Legislation
    • Useful Links
    • Informare clienți
  • Quality & Environment
    • Quality Certificate
    • Administrator’s Statement
    • Label
    • Indicatori de performanță generali privind calitatea serviciului de furnizare
    • Obligații de informare și raportare furnizor energie electrică
  • Electric power license
  • Contact
Contacteaza-ne: +40 (21) 23 17 056 office@arelco.ro
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  • Home
  • About us
  • Electric power
     
    • Presentation
    • Portfolio
    • Services offered to clients
    • Oferte tip
    • Legislation
    • Useful Links
    • Informare clienți
  • Quality & Environment
     
    • Quality Certificate
    • Administrator’s Statement
    • Label
    • Indicatori de performanță generali privind calitatea serviciului de furnizare
    • Obligații de informare și raportare furnizor energie electrică
  • Electric power license
  • Contact

dreamstime_m_5354340Electric power delivery

Services offered to clients

  • Pre-contractual support: Our specialists assist clients in understanding the mechanisms and regulation of the electric power market. We use the results of the consumption analyses to jointly make the best decision
  • Signing contracts related to the supply of electric power
  • Throughout the validity of the electric power supply contract, we act as a mediator for any problems occurring between the client and the provider of the distribution service
  • Informing consumers about the changes of market conditions, by letters and email
  • Notifying consumers of interruptions to supply in the case of scheduled interruptions
  • Managing complaints regarding the quality of the electricity and services, as well as complaints about the incorrect registration of metering equipment;
  • Dynamic balancing of consumption: AFI ENERGY offers its consumers the opportunity to update consumption forecasts daily, to obtain the smallest possible deviations
  • Assistance to consolidate and to look after forecasts for the purpose of easing the tasks and achieving consumption forecasts that are as accurate as possible
  • Possibility of installing metering systems to monitor consumption
  • Possibility of concluding metering contracts with distribution operators, at consumers’ request

The client relations department responds efficiently, in accordance with the regulations in force, to all of the clients’ requests and provides them with on-going assistance throughout the duration of the contract.

  • Home
  • About us
  • Energie electrica
    • Presentation
    • Portfolio
    • Services offered to clients
    • Oferte tip
    • Legislation
    • Useful Links
    • Informare clienți
  • Quality & Environment
    • Quality Certificate
    • Administrator’s Statement
    • Label
    • Indicatori de performanță generali privind calitatea serviciului de furnizare
    • Obligații de informare și raportare furnizor energie electrică
  • Electric power license
  • Contact

Contact

Address: Bd. Vasile Milea, Nr. 4, Sector 6, Bucharest Romania

Phone: +40 (31) 425 75 11

Fax: +40 (31) 425 75 13

E-mail: office@afi-europe.ro

Services

Pre-contractual assistance, conclusion and execution of contracts for the transport service, system services, consumption curve administration.

Useful links

www.anre.ro
www.opcom.ro
www.transelectrica.ro

TEL verde

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